While you will have a dedicated property manager to oversee the regular management of your property, there will also be a team in the background. Freedom is structured so that you have us as your property management team and an individual property manager.

It may seem tempting to manage your property yourself and skip the fees, but that’s where the temptation should end. Self-managing your property is high risk and is likely to cost you more in the long term. It also takes away your freedom and steals time that could be spent elsewhere in your life.

Managing property needs to be done correctly. There are a number of disciplines and processes involved and statutory requirements that have to be met. All activities must be conducted in accordance with the Residential Tenancies Act and its numerous amendments and there are multiple areas of compliance that need to be satisfied to avoid costly penalties.

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For a property to be managed successfully our team expertly navigates the following:

• Advertising and marketing
• Letting – management of enquiries and property viewings
• Tenant application management and vetting processes to ensure your tenant is able to satisfy their obligations and pay the rent.
• Set up and administration of Tenancy Agreements
• Production and execution of Tenancy Agreements
• Facilitate Healthy Homes and other property reports
• Facilitate required Healthy Homes upgrades and changes.
• Property handover
• Routine inspection and reporting
• Maintenance management, both proactive and reactive.
• Organising and managing of trades people and contractors 
• Collection of rent and outgoings 
• Preparing of accounting statements and disbursement of funds 
• Tenant performance management, rent reviews and Tenancy renewal management
• Issuing of general notices, breach notices and body corporate notices as required, in accordance with the Residential Tenancies Act
• Final/Vacate bond inspections and bond refund process
• Property preparation and turnaround at the end of a tenancy to ready for a new tenancy

Freedom Property Management has an experienced team to take care of this for you. We make sure that your property is reaching its best return and we help manage your risk.

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Your primary point of contact will always be your property manager. If your property manager is not available, you can speak to anybody in our support services team.

Your property manager will run through all the details for contacting us and logging maintenance or dealing with other matters at your handover as part of your induction.

Freedom Property Management is the best. We aim, and achieve, the best service and the best value in Canterbury. This is our promise – we won't be beaten.

Your first two weeks' rent in advance is payable on signing the tenancy agreement.

Your bond, the equivalent to 4 weeks' rent, is payable prior to the handover of the keys to the property.

Once you've viewed a property that you like, you should apply as quickly as possible, make sure your application is fully completed and submitted. Once you've registered on our online platform, you will be able to quickly apply for new properties. You'll be sent a link to apply for the property directly after the viewing.

We work on a "first in, best dressed" approach with applicants, so if you really want something, you need to ensure that you submit your application promptly after the viewing.

After your application has been approved, we will send you the tenancy agreement to sign.

On your moving day, your property manager will meet you at the property to hand over the keys. They will show you through the property and point out any items that you may need to know about. They will assist you with instructions on how to care for the property.